How do I get my Lost or Damaged Baggage on Alaska Flights?

Being a trusted regional air travel partner of the United States Alaska flights operates to over a hundred destinations in the U.S., Hawaii, Belize, Canada, Costa Rica, and Mexico. Sometimes mistakes occur while traveling and we need to find the necessary help to get our issues resolved. Baggage issues often occur at the airport and on flights. Despite our best efforts, sometimes baggage gets delayed, lost, or damaged. Alaska flight booking portal provides instant help to customers in that case.

It is recommended to report baggage issues immediately

If you have booked an Alaska flight ticket and lost your personal item or got a damaged bag while boarding or deplaning, you can report an issue directly to the airline helpdesk representative. However, alaskaair.com does not award compensation for damaged or missing items without a report on file. Passengers need to hold their ticket receipts and baggage claim checks until their file is closed.

  • If your luggage is damaged, report immediately to Alaska's customer service representative after picking it up at the baggage carousel.
  • Report all other issues to the baggage service office at your arrival airport within 24 hours.
  • After reporting the issue, you will receive a confirmation email with the File ID within a few days.
  • To check the report status, reach out to the airport service baggage office where the report was filed, or log into the baggage tracing portal with your File ID.

Alaska recovers most bags within 48 hours. It'll deliver the recovered bags to your residence or your place of accommodation – unless you checked your baggage late, or you are choosing a flight other than the one your bags were tagged for.

24/7 Quick Call Assistance

+1-866-207-1317